Sparticle Corporation

Privacy Policy

Last Updated

February 6, 2025

At Sparticle.com ("Sparticle," "we," "us," or "our"), we prioritize the protection of your privacy and the information we collect about you. This Privacy Policy explains how we handle personal information collected through our websites, applications, and services (collectively, the "Services") in accordance with applicable privacy laws and regulations.

1. Information We Collect

We collect personal information for the purpose of providing and operating our Services, as well as for other purposes specified in this Privacy Policy.

Information You Provide to Us: When you create an account or contact us, you may provide us with the following information:

Account Information: Your name (contact person name), organization name (company name, department, etc.), job title, contact information (email address, phone number, etc.), account credentials (username, password, etc.), payment card information, transaction history, and other information necessary for account registration and management (collectively, "Account Information").
User Content: Data, files, feedback, and other information you input, upload, or provide through your use of the Services ("Content").
Communication Information: Information related to your inquiries, opinions, and requests to us (including name, contact information, and inquiry details, collectively "Communication Information").

Information We Automatically Collect: When you access, use, or interact with our Services, we automatically collect the following information:

Log Data: Your Internet Protocol (IP) address, browser type and settings, request time, and information about your interaction with our websites.
Usage Data: Information about the types of content viewed and interacted with, features used, operation history, timezone, country, access time, user agent and version, computer or mobile device type, connection information, and other information about your use of our Services.
Device Information: Device name, operating system, device identifiers, browser type, and other information about your device.
Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to operate, manage, and improve our Services. A cookie is a text file sent from our website to your browser. You can refuse cookies through your browser settings, but this may limit your ability to use some features of our Services. For more information about cookies, please refer to All About Cookies.
Analytics Information: We may use online analytics tools to collect information about your use of our Services for analysis, improvement, and enhancement of your experience.

2. How We Use Your Information

We use the collected personal information for the following purposes:

Providing and Operating Services: For account registration, service usage, identity verification, contract management, billing, inquiry response, technical support, troubleshooting, handling terms of service violations, and other purposes related to providing, maintaining, managing, and improving our Services.
Service Improvement and Research: For improving service quality, developing new features, analyzing usage patterns, conducting marketing research, creating statistical data, and research and development.
Communication: For sending important notices, updates, campaign information, surveys, responding to inquiries, and addressing feedback and requests.
Security: For preventing unauthorized access, misuse, fraud, implementing security measures, monitoring systems, and investigating and responding to security incidents.
Legal Compliance and Rights Protection: For complying with laws, responding to legal obligations, resolving disputes, protecting our rights, property, and safety, and protecting the rights, property, and safety of users or third parties.
Business Transfers: In connection with a merger, division, transfer, or other business succession that requires the transfer of personal information.
Other: For purposes incidental to the above or as otherwise notified to you or disclosed.

Use of Anonymous and Statistical Information: We may create and use anonymous information or statistical data that cannot identify individuals for service improvement, analysis, research and development, and third-party provision.

3. Information Sharing and Disclosure

We will not share your personal information with third parties without your consent, except in the following cases:

Service Providers: When we engage service providers to process personal information on our behalf within the scope necessary to achieve our purposes. We enter into data protection agreements with these providers and maintain appropriate supervision.
Partner Collaboration: When we share your information with our authorized partners for service provision. In such cases, we will separately notify or disclose the details of shared information, scope of users, purposes, and management responsibilities.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets.
Legal Requirements: When required by law or legal process.
When necessary to protect human life, body, or property, and obtaining consent is difficult.
When cooperation with government agencies or local public entities is necessary and obtaining consent might impede the execution of their duties.
Other cases permitted by applicable privacy laws and regulations.

4. Joint Use of Personal Information

In addition to partner collaboration mentioned in Section 3, when we jointly use personal information with specific parties, we will notify or disclose in advance the items of personal information to be shared, scope of joint users, purposes of use, and the party responsible for management, in accordance with applicable privacy laws.

5. Security Measures

We implement appropriate technical and organizational security measures to protect against unauthorized access, loss, or damage to personal information. For specific details about our security measures, please contact our inquiry desk.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected. Retention periods are determined individually based on the type of information, purpose of use, and legal requirements. After the purpose is achieved or the retention period expires, we promptly and safely dispose of or delete personal information.

7. Your Rights

You have the following rights regarding your personal information under applicable privacy laws:

Request notification of the purpose of use
Request disclosure of personal information
Request correction, addition, or deletion
Request suspension of use or deletion
Request suspension of third-party provision

To exercise these rights, please contact us through the inquiry desk below. We will respond appropriately in accordance with applicable laws.

8. Links to Other Websites

Our Services may contain links to third-party websites that we do not operate or control. Please review the privacy policies of these websites as we are not responsible for their content, privacy policies, or terms of use.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, social circumstances, or our Services. The updated Privacy Policy will become effective when posted on our website or otherwise appropriately notified. For significant changes, we will notify you through appropriate methods.

10. Contact Us

If you have any questions, opinions, requests about this Privacy Policy, or wish to exercise your rights regarding your personal information, please contact us at:

Email: [email protected]